Nov 21, 2024  
2024-2025 Undergraduate and Graduate Catalog 
    
2024-2025 Undergraduate and Graduate Catalog

Information Technology Help Desk Technician


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Major Code: MITT 

This Information Technology Help Desk Technician micro-credential is designed to meet the needs of aspiring information technology professionals, and others who are interested in learning more about networking technologies but might have little or no background in this subject matter. Completers are prepared to take the CompTIA ITF+ as well as CompTIA Network+.  And the curriculum culminates with in-depth knowledge of Windows Servers, including TCP/IP configuration, IPv6, DNS configuration, DHCP implementation and management, deploying remote access, configuring distributed network file services, and high-performance network solutions. This micro-credential can be completed online in as little as 16 weeks. 

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